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Can I protect my Coda account using 2FA?
Can I protect my Coda account using 2FA?

Using two-factor authentication to secure your Coda account

Updated over 3 months ago

How to add 2FA to your Coda account

Coda can support two-factor authentication (2FA) for accounts using email/password logins (not Google SSO). You can optionally add 2FA to your account by taking the following steps:

  1. Under "Security Settings", turn the "Two-step verification" toggle on:

Please note you will need to add a password to your account first.

 3. Once you turn on two-step verification, you'll see a QR code that you can scan              with any authenticator app.

   4. Enter the six-digit code provided by the authenticator app and you should be               good to go!

What is 2FA?

2FA stands for two-factor authentication and is a means to ensure your account can't be accessed by bad actors in the event someone is able to guess your email and password combination or otherwise gain access to your account. Because 2FA requires confirmation from a separate device, your account is more protected. Most authenticators use codes that are regenerated every 60 seconds.

What authentication apps does Coda support?

Any authenticator app should work with 2FA on Coda. If you don't have a preferred authenticator app already, here are a few popular examples:

Check the app store on your device to find the version that works for you! You can explore other popular authenticators here.

Can I turn off 2FA after turning it on?

You can turn off 2FA at any time from your account settings . You'll be prompted to enter your code when you do this:

If you get a new device, make sure you disable 2FA on the old device before getting rid of it.

What happens if I need to reset 2FA (lost access to device)?

If you lose access to the device linked to 2FA, you'll need to reach out to Coda Support. You can do so by clicking the question mark icon in the lower right corner of any doc, then choosing Contact support. If you are logged out of Coda, you can email us at support@coda.io.

You will then need to confirm the reset request with support. Please note, for security purposes, once we begin this process you will be locked out of your account for 14 days (you can contact support to cancel the request at any point within those 14 days.)

The email from support will look something like this:

After the 14 day waiting period, you will receive a final email from support confirming the 2FA reset and can then login into your Coda account via password.

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