Troubleshooting

Identifying and solving common issues

15 articles in this collection
Written by Ben Lee, Lena Webster, and Susan Stewart

Configure SCIM

Setting up SCIM provisioning for Enterprise customers with a generic Identity Provider

Written by Susan Stewart
Updated over a week ago

View and share your browser console logs

How to view and save your browser console logs for troubleshooting purposes

Written by Lena Webster
Updated over a week ago

Are there any size limitations on docs accessible via the API?

Keeping your docs within the size limit to use with Cross-doc, Zapier, or custom API integrations.

Written by Susan Stewart
Updated over a week ago

General

Why is my doc "offline"?

What to do when your doc seems to be "offline" despite being connected to the internet

Written by Lena Webster
Updated over a week ago

How to clear your browser's cookies and cache

Clearing your cookies and cache by browser

Written by Lena Webster
Updated over a week ago

How do I update Chrome?

We optimize Coda to work on the most recent version, learn how to get up to date fast

Written by Lena Webster
Updated over a week ago

Why is my doc not loading?

I see a spinning circle on attempting to reload my doc

Written by Lena Webster
Updated over a week ago

How can I get more help?

Getting assistance when you need to solve a problem

Written by Lena Webster
Updated over a week ago

Performance

Doc Size Warning and Remedy

If you received a warning about doc size being too large, this article will tell you where and how to downsize

Written by Ben Lee
Updated over a week ago

Improving performance

Why is my doc slow, and how can I make it faster?

Written by Lena Webster
Updated over a week ago

Troubleshooting rendering performance issues

If your doc is loading slowly, follow these steps

Written by Lena Webster
Updated over a week ago

Troubleshooting calculation performance issues

If you see "Calculating" follow these steps

Written by Lena Webster
Updated over a week ago

Troubleshooting memory issues

If your doc crashes, follow these steps

Written by Lena Webster
Updated over a week ago

Optimizing slow formulas in your doc

Find slow formulas and increase their performance

Written by Lena Webster
Updated over a week ago

Formulas

Troubleshooting your formulas

Best practices for diagnosing formula issues

Written by Lena Webster
Updated over a week ago